Sell gift cards in your shop and send them to customers; customers pay with them at checkout. Found under Grow → Gift cards. Selling and issuing by hand are Pro; gift cards that already exist keep working on every plan (customers already paid for them).
Selling gift cards in your shop (Pro)
- Turn on Sell gift cards in your shop, pick the amounts customers can choose (up to 8, e.g. 25 / 50 / 100 in your store currency) and how long a card is valid for (6 months, 1 year, 2 years, 3 years or never; default 1 year — applies to cards issued from then on). Press Save.
- This adds one Gift card product to your shop, with a picture in your brand colours and one option per amount. It doesn't appear in the Products list or the POS — you manage it only here. It has no stock and no shipping, and coupons and category discounts never apply to it.
- Turning selling off hides the product; cards already sold keep working. If the plan drops from Pro, the product is hidden from the shop too.
How customers get their gift card
- Paid by card (Stripe): the gift card is created and emailed right away — to the recipient if the buyer entered one at checkout, otherwise to the buyer. Nothing for the owner to do.
- Other payments (bank transfer, cash, UPI…): when you switch the order to Paid in Orders, the gift card is created (and emailed if there is an email address). Open the order to Send on WhatsApp (a ready message with the code and link to the customer's number), copy the code and link, or email it. If an order's prices don't match your current gift card amounts, nothing is created automatically — check the order and issue one by hand.
- Each gift card has a 16-character code like
K7QM-3XRP-9TWD-H2FNand its own page (the link in the WhatsApp message and email) showing the balance, the code with a copy button, the expiry date and the buyer's message. Anyone with the code or link can spend the balance.
Issuing a gift card by hand (Pro)
- Issue gift card (top right): amount, optional recipient name, email, WhatsApp number and a message, and "Email it to them now". Useful for cards sold in person, giveaways or store credit instead of a refund. Afterwards: Send on WhatsApp, copy, or email.
The list
- Every card with code, who it's for, created and expiry dates, balance (and the starting amount once partly used) and status: Active, Used up, Expired or Disabled. Search by code, name or email; filter by status.
- Row actions: send on WhatsApp, copy code and link, email (to any address), Disable / Enable. A disabled card can't be used at checkout.
- At the top: how many were sold in your shop, how much is still to be spent, and how much has been spent.
At checkout (customer side)
- The customer enters the code in "Have a gift card or discount code?". It's checked right away; errors say if it's used up, expired, disabled or not found. A gift card can't be used to buy another gift card.
- A coupon applies first (to products only), then the gift card pays for the rest including shipping. The summary shows "Gift card (…last 4)" and To pay. Whatever isn't used stays on the card for next time.
- If the gift card covers everything, the order is placed already Paid (payment "Gift card"). If not, the customer pays the rest the usual way — card (Stripe) and PayPal aren't offered together with a gift card yet, only the store's other payment methods.
In Orders
- Orders show a Gift card badge. An order paid with a gift card shows the amount and a Checked mark once WAStore has confirmed it against the card; if it can't be confirmed you'll see a warning — check the code before sending the order.
- Cancelling or deleting an order paid with a gift card puts the amount back on the card automatically.
- Sales totals (Overview, Sales tab) count a gift card once, when it's sold — the part of a later order paid with it isn't counted again.