Getting Started

Dashboard basics

  • Multi-store — one account can own 1 store on Free (3 for accounts created before 2 October 2026), 3 on Pro, and unlimited stores on WAStore Max. A store switcher in the sidebar (click your store name) lists every store you own and lets you jump between them; "Create new store" runs the same setup wizard again. Stores you've joined as a teammate also appear there, tagged "Team" (they don't count toward your 3-store limit) — see "Team".
  • Sidebar — collapsible on desktop (icon-only mode) to save space; a slide-out drawer on mobile. Shows your store name, live store URL with a one-click copy button, and pending-order/product-count badges on the relevant nav items.
  • Install as an app — an "Install" prompt lets you add the dashboard to your phone or desktop home screen as a standalone app (PWA), independent of a browser tab.
  • Getting-started checklist — new stores see an onboarding checklist (add products, share your store, get your first order) until it's complete.
  • "Get your store ready to sell" card (Overview page, once the store has products) — 6 steps with a progress bar: add a WhatsApp number, group products into categories, add 3+ photos to your best products, add a payment method (Settings → Payment), set delivery (a shipping fee or pickup, Settings → Pricing), and turn on order emails (Settings → Notifications). Each open step links straight there. It disappears when all are done, or with the × (remembered on that browser).
  • First-order celebration / no-orders nudge — a one-time celebration banner appears after your first order; if a store has no orders yet a while after creation, a nudge banner suggests sharing the store link.
  • "Suggest a feature" button — a standing feedback widget (bottom-right, lightbulb icon) for sending feature requests, bug reports, or feedback straight to the WAStore team.
  • Contacting support — for help, questions, or issues, owners should email admin@wastore.app.
  • "Ask a question" AI Dashboard Assistant — a floating chat button (bottom-right, robot icon, next to Suggest a Feature) that answers "how do I…?" questions about the dashboard and, when there's a store attached, can also look up that store's own products, orders, and customers to answer things like "how many pending orders do I have" or "which product is my best seller this week." Included on every plan — see "Free vs Pro" for how usage differs.
  • 7-day free Pro trial — every account gets one no-card-required 7-day trial of Pro, once, ever. It auto-starts Pro features and auto-reverts to Free when it ends (nothing is deleted — see "Free vs Pro" at the end).
  • Sign out — from the sidebar.
  • Dashboard language (the app's own language) — the "Dashboard language" picker at the bottom of the sidebar (in the mobile menu drawer on a phone; a globe button when the sidebar is collapsed) switches the dashboard's buttons and menus to any of the 14 languages. It only changes what you see. Your store's language stays the same. The choice is remembered on your account, so other devices open in it too. This is NOT Settings → General → Language, which sets the language of the storefront customers see (and of customer-facing messages). "Change the app/dashboard/admin language" → the sidebar picker. "Change my shop's language for customers" → Settings → General.
  • Getting back in / signing in again — the dashboard is not reached through the store link. The store link (e.g. yourstore.wastore.app) is the shop customers see, and nothing can be edited there. To manage the store, go to wastore.app, tap Sign In, and sign in the same way the store was created (Google, or email + password). That opens this dashboard. If the dashboard was installed as an app, just open the app. Forgot the password? The Sign In window has a password-reset link. Can't remember which email was used? Contact admin@wastore.app.
  • Username / login — there is no separate username: the login is the email address (with Google sign-in, the Google account's email). The sign-in email can't be changed in the dashboard; to move the account to another email, contact admin@wastore.app. Order notification emails can go to a different address without changing the login (Settings → Notifications).