Your free WhatsApp store in Zambia, paid by Airtel Money and MTN MoMo, with no commission

One link with your catalog and a cart, and complete orders in your WhatsApp. Customers pay the way they already do. Free, with no commission on sales.

Create my free store

Get paid with what your customers already use

WAStore doesn’t process payments or take a percentage. You add your methods in Settings → Payment, and customers see them when they order.

Airtel Money
Choose the “Mobile Money” type, name it Airtel Money and enter your number or merchant code.
MTN Mobile Money
Add a second “Mobile Money” method named MTN MoMo with your number or merchant code.
Bank transfer
Add “Bank transfer” with your bank, branch and account number (Zanaco, FNB, Atlas Mara…); customers copy it at checkout and send you the receipt on WhatsApp.
Cash on delivery
Turn on “Cash on delivery”: nothing to set up, and the customer pays when the order arrives.

How to start your WhatsApp store in Zambia

1
Create your store
Enter a name, your WhatsApp number and your currency (ZMW). Add products with a photo and price, or import them from a CSV or Google Sheet.
2
Add how you get paid
Add Airtel Money and MTN MoMo, plus any other method you use. They show at checkout with your details and, if you like, your QR code.
3
Share the link
Put it in your WhatsApp status, Instagram bio or TikTok. Every order lands in your dashboard and in your WhatsApp, ready to fulfil.

Selling on WhatsApp in Zambia

In Zambia WhatsApp status and Facebook are where fashion, groceries, beauty and phone accessories sell — and nearly every payment is Airtel Money or MTN MoMo. WAStore puts prices in kwacha behind one link, so the customer fills a cart and you receive name, phone and residential area before you ask them to send money.

Lusaka deliveries are usually same-day by the seller or a local rider across townships. Ndola and Kitwe on the Copperbelt, and Livingstone, are better as bus-parcel orders paid on MoMo first.

Shops in Lusaka, Ndola, Kitwe and Livingstone, and across the country.

Delivery, registration and payments in Zambia

Delivery and couriers

In Lusaka most sellers deliver themselves or use a local rider across townships the same day. Copperbelt orders (Ndola, Kitwe) and Livingstone usually go as bus parcels; take Airtel Money or MTN MoMo before the bus leaves because returned parcels are expensive.

Registration and tax

A business name or company registration with PACRA and a TPIN from the Zambia Revenue Authority are the formal steps. Many start selling and register when mobile-money merchant upgrades or suppliers ask for documents.

How customers pay

Airtel Money and MTN MoMo dominate small WhatsApp sales. Bank transfers (Zanaco, FNB and others) are used for bigger orders. Cash on delivery works inside Lusaka; elsewhere MoMo first is the norm.

What WAStore costs in Zambia

Free forever: up to 50 products, unlimited orders and 0% commission.
Pro: $7.90 a month (or $4.99 a month billed yearly) for your own domain, coupons, sale prices, delivery zones, analytics and more.
Try Pro free for 7 days, no card needed.

WAStore vs other options in Zambia

Most WhatsApp store tools no longer take a commission. What differs is how many products you get for free, whether orders are capped, and whether customers see your local payment methods (Airtel Money and MTN MoMo) when they order.

Platform	Free plan	Orders	Commission	Paid plan
WAStore	50 products, forever	Unlimited	0%	Pro: $7.90/month (up to 200 products)
Take App	Unlimited products	50 a month saved in the dashboard	0%	Essential: $29/month
Shopify	None (free trial only)	Unlimited	Card fees; extra fee on Starter or with outside gateways	Starter $5/month; Basic $39/month
WhatsApp Business catalog	Free, inside the app	In the chat only	0%	— (no cart or web store)

Taken from each platform’s website in October 2026 (Shopify prices are US list prices). Plans change often, so check them before you decide.

Questions about selling on WhatsApp in Zambia

Should I use a personal MoMo number or a merchant code?

A personal number is fine to start. A merchant / business MoMo code looks more professional and keeps sales separate when you grow.

Can I charge differently for the Copperbelt?

Yes, on Pro: one zone for Lusaka, another for Ndola/Kitwe and another for the rest of the country.

Can I charge a different delivery fee in Lusaka and for the Copperbelt and the rest of Zambia?

Yes, on Pro: create one delivery zone in Lusaka and another for the Copperbelt and the rest of Zambia, each with its own fee (or “to be confirmed”). The free plan has one flat delivery fee and free pickup.

Can I accept both Airtel and MTN?

Yes. Add two Mobile Money methods, one for each network. Customers pick the wallet on their SIM.

Is WAStore free in Zambia?

Yes. The free plan doesn’t expire: up to 50 products, unlimited orders and no commission on sales. Pro is optional.

Can I get paid by Airtel Money and MTN MoMo?

Yes. You add your payment methods in Settings → Payment and customers see them when they order. The money goes straight to you; WAStore never touches payments.

Does WAStore take a commission?

No, not on the free plan and not on Pro. Everything your customer pays is yours.

Do I need WhatsApp Business?

No. It works with regular WhatsApp or WhatsApp Business, and neither you nor your customers install anything.

Can I accept card payments?

Stripe doesn’t open accounts for sellers in Zambia yet, so built-in card checkout isn’t available. You can add a payment link from a local gateway as a “Payment link” method, and customers pay by card there.

Start selling today

Your store is ready in about 90 seconds.